Web Design Frequently Asked Questions | Media Orb

Welcome to our Frequently Asked Questions page. We value what our clients tell us, and we are constantly looking for ways in which we can continue to serve and improve the products and services that we offer. One of the ways in which we do this is to make sure that your questions are answered, and we respond promptly to any queries that you have.

On this page you will find a collection of our most asked questions to help you find all of the information you need, whether it’s about the benefits of building a strong online presence, a question about one of our services such as web hosting, brand development or design, or anything else you need answering, all of which can be found here. And if there is something that we haven’t covered, just drop us an email or call our friendly team and we will be happy to provide you with the answer you need.

Our job is to make running your online business easier. We hope that you find the questions and answers on this page helpful.

Why is it important to have my own website?

No matter what type of business you run, having your own website gives you the ability to reach a global customer base that has access to your business. In this sense you can think of a website as a “global storefront” that is always open. From a customer point of view, being able to buy your products or services online is much more convenient and in fact many people now prefer shopping online as opposed to the high street.

Is the appearance of my website really that important?

It has been shown that people make a judgement of a website in as little as 50 milliseconds, so whilst the content on your website is important, it is just as important for it to be well designed and attractive as well as being easy to navigate.

I only have a small business that isn’t related to technology or computers. How is a website going to benefit me?

Many people falsely assume that for a website to be of any benefit to your business it has to somehow be related to technology but this could not be further from the truth. No matter what type of products or services you sell, having a website will make everything easier and more streamlined.

I would like to have my own website but I’m not sure where to start. What is the first step?

Whilst we can handle every part of building your website, there are certain things to think of before the creation phase. Firstly, you must decide what the purpose of your website is i.e. will it be used to sell products or services? Or is going to be a promotional tool for services you provide in the real world? Knowing what you want to achieve with your website and what benefit it offers to visitors is vital.

The next step is to think of an appropriate name for your website and buy a domain name for it. Next you should think about the structure of your site and what pages are most important. Typically the main pages such as Home and Services will have most prominence, with more detailed pages further into the site’s navigation.

Lastly is the actual designing and building of your site. Whilst our main area of expertise is in creating great sites for our clients, we can provide advice and support for all steps involved with getting your website up and running.

Will you take care of uploading my website as well as hosting?

Yes! We have dedicated servers that we can host your website on, which means everything is taken care of by us. However, if you already have your own hosting then this is not a problem either.

Do you provide hosted email accounts?

Yes! Our hosted POP3 and IMAP email and webmail accounts mean you can have as many email addresses connected to your domain as you need. In addition to this, all our email accounts are incredibly secure, with virus scanning at server level.

Do you offer custom development for WordPress and e-Commerce websites?

Yes! Our team of designers and developers are able to create custom developed websites across a number of popular CMS and e-Commerce platforms including WordPress and OpenCart. We can ensure that your website not only looks great but functions perfectly across all browsers and devices and includes any features you need.

How much do you charge for web design?

The price of creating a website will of course depend on the size and complexity of the project. We have have experience working with businesses of all sizes at Media Orb so please don’t hesitate to get in touch and we’ll be able to give you an estimate for your project.

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