Media Orb Remote Support
- Type the code in the box labeled Enter your 6-digit code.
- Click Start Download.
You are asked to download the Support-LogMeInRescue.exe applet.
- Click Run to download the applet.The applet download should take about 15 to 30 seconds.
- Click Run to execute the applet.
- Once the applet is running, wait for the technician to activate your session.
- You may be asked to give the technician permission to perform certain actions. Click Yes to grant permissions, or No to deny.