Frequently Asked Questions

Here at Media Orb we feel its important to answer your questions, so here are some of the questions that we get asked.

Media Orb Ltd aims to provide the best in customer service to all of our clients however rarely from time to time someone comes away feeling unhappy.

If you have a complaint about the service that you have received, we invite you to download and read out complaints procedure guide, which can be found here.


No matter what type of business you run, having your own website gives you the ability to reach a global customer base that has access to your . In this sense you can think of it a website as a “global storefront” that’s always open. From a customer point of view, being able to buy your products or services online is much more convenient and in fact many people now prefer shopping online as opposed to the high street.

It’s been shown that people make a judgement of a website in as little as 50 milliseconds, so whilst the content on your website is important, it’s just as important for it to be well designed and attractive as well as being easy to navigate.

Many people falsely assume that for a website to be of any benefit to your business it has to somehow be related to technology but this couldn’t be further from the truth. No matter what type of products or services you sell, having a website will make everything easier and more streamlined.

Whilst we can handle every part of building your website, there are certain things to think of before the creation phase. Firstly, you must decide what the purpose of your website is i.e. will it be used to sell products or services? Or is going to be a promotional tool for services you provide in the real world? Knowing what you want to achieve with your website and what benefit it offers to visitors is vital.

The next step is to think of an appropriate name for your site and buy a domain name for it. Next you should think about the structure of your site and what pages are most important. Typically the main pages such as Home and Services will have most prominence, which more detailed pages further into the site’s navigation.

Lastly is the actual designing and building of your site. Whilst our main area of expertise is in creating great sites for our clients, we can provide advice and support for all steps involved with getting your website up and running.

Yes. We have dedicated serves that we can host your site on, which means everything is taken care of by us. However, if you already have your own hosting then this is not a problem either.

Yes. Our hosted POP3 and IMAP email and webmail accounts mean you can have as many email addresses connected to your domain as you need. In addition to this, all our email accounts are incredibly secure, with virus scanning at server level.

Yes, our team of designers and developers are able to create custom developed websites across a number of popular CMS and e-Commerce platforms including WordPress, OpenCart and Magento. We can ensure that your website not only looks great but functions perfectly across all browsers and devices and includes any features you need.

The price of creating a website will of course depend on the size and complexity of the project. We have have experience working with businesses of all sizes at Media Orb so please don’t hesitate to get in touch and we’ll be able to give you an estimate for your project.